Effective date: April 21, 2026
This Privacy Policy explains how Signage Flow Dev collects, uses, stores, shares, and protects information when you visit our website, create an account, purchase a plan, upload content, pair screens, use our dashboard, contact support, or otherwise use our services.
By using the Service, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use the Service.
This Policy applies to information we collect from account owners, team members, prospective customers, website visitors, and support contacts. It also applies to Customer Content and operational data processed through the Service on behalf of our customers, subject to the instructions and permissions of the relevant account owner.
When you register, buy a plan, or contact us, we may collect:
We may automatically collect technical information when you use the Service, such as:
When you use the signage platform, we may process information you or your team upload or configure, including:
We use cookies, local storage, and similar technologies to keep you signed in, remember preferences, secure user sessions, measure product usage, and improve performance. You can control cookies through your browser settings, though disabling certain cookies may affect how the Service works.
We use personal information and service data to:
Where applicable data protection laws require a legal basis, we rely on one or more of the following: performance of a contract with you, legitimate interests in operating and securing the Service, your consent, and compliance with legal obligations. Where consent is required, you may withdraw it at any time, although this will not affect prior processing carried out lawfully before withdrawal.
We do not sell your personal information in the ordinary meaning of that phrase. We may share information in the following circumstances:
Payments are processed by third-party payment providers. We generally do not store full payment card numbers on our own servers. Payment-related information is handled by the applicable processor under its own terms and privacy practices, and we may retain transaction metadata such as order identifiers, amounts, plan details, billing status, and refund history.
Our customers control what they upload and display through the Service. Depending on how a customer uses Signage Flow Dev, Customer Content may include names, photos, event details, promotional content, QR destinations, or other information chosen by the customer.
Customers are responsible for ensuring they have the rights and permissions needed to upload, publish, or display such information. If you believe content displayed through the Service violates your rights or privacy, contact us at support@signageflow.com.
We retain information for as long as reasonably necessary to provide the Service, operate the business, enforce agreements, resolve disputes, maintain security, and comply with legal obligations. Retention periods vary depending on the type of information.
The Service may be hosted or supported from more than one country. By using the Service, you understand that your information may be transferred to and processed in countries other than your own. Where required, we take reasonable steps designed to provide appropriate safeguards for cross-border transfers.
We use reasonable administrative, technical, and organizational measures designed to protect personal information and service data against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. You are responsible for keeping your own passwords, devices, hardware players, and local network environments secure.
Depending on your location and applicable law, you may have rights to:
We may need to verify your identity before acting on a request. Some information may be retained where legally required or where an exception applies.
The Service is intended for business and organizational use and is not directed to children. We do not knowingly collect personal information directly from children in a manner requiring parental consent. If you believe a child has provided personal information to us improperly, contact us and we will investigate.
The Service may contain links to third-party websites or may display content sourced from third-party services. We do not control those third parties and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use with or through our platform.
We may update this Privacy Policy from time to time to reflect legal, operational, or product changes. When we do, we will update the effective date on this page and may provide additional notice where appropriate. Your continued use of the Service after the updated Policy becomes effective means you acknowledge the revised Policy.
If you have questions, privacy requests, or concerns about how data is handled, contact support@signageflow.com.